Privacy Policy and Terms & Conditions

Effective Date: [Insert Date]

Kristel Ward Ministries and Grace to Grow TX (“we,” “us,” or “our”) are committed to protecting your privacy and providing clear information about how we collect, use, and safeguard your personal information, including information collected for SMS communications.

By using our website, services, forms, or opting in to receive text messages, you agree to the practices described below.


Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Appointment or event registration information

  • Donation information

  • Volunteer information

  • Information submitted through forms, scheduling tools, social media, or other ministry communications

We may also collect non-personal information such as website usage data, browser information, and analytics to improve our services.


How We Process Your Information

We use the information we collect to:

  • Respond to inquiries and prayer requests

  • Schedule appointments and events

  • Send ministry updates and encouragement

  • Coordinate volunteers

  • Process donations and donor communications

  • Provide information about products, resources, and ministry opportunities

  • Improve our website and services

  • Comply with legal and regulatory requirements

Your information is stored securely and used only for legitimate ministry and business purposes.


When and With Whom We Share Your Personal Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers that assist in operating our ministry and business, including website, scheduling, email, payment, and communication platforms, solely for the purpose of providing services on our behalf.

SMS opt-in data and phone numbers collected for SMS purposes will not be shared with third parties or affiliate companies for marketing purposes.

We may also disclose information when required by law or to protect our legal rights.


SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers obtained through the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.


2. Types of SMS Communications

By opting in to receive SMS messages from Kristel Ward Ministries and Grace to Grow TX, you may receive text messages related to:

  • Appointment reminders

  • Event reminders and scheduling

  • Encouragement and devotional messages

  • Ministry updates

  • Volunteer coordination

  • Donor communications

  • Product and resource information

  • Other customer care and ministry-related communications

Example:

“Hello! This is a reminder about your upcoming Grace to Grow event on Saturday at 10:00 AM. Reply STOP to opt out of SMS messages at any time.”


3. Message Frequency

Message frequency may vary based on your interactions with our ministry and services.

You may receive up to two (2) SMS messages per week.


4. Potential Fees for SMS Messaging

Message and data rates may apply.

Your mobile carrier may charge fees for messages sent or received according to your wireless plan. Charges may vary depending on your carrier and whether messages are sent domestically or internationally.


5. Opt-In Methods

You may opt in to receive SMS communications from Kristel Ward Ministries and Grace to Grow TX through one or more of the following methods:

  • Submitting a form on our website

  • Completing a Calendly scheduling form

  • Using QR codes on printed or digital materials

  • Responding through social media links or messages

  • Requesting communication through email

  • Providing explicit consent through other ministry-approved methods

SMS consent is always optional and requires affirmative action by the user.


6. Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive no further SMS messages unless you choose to opt back in by replying:

START


7. Help and Support

If you need assistance or experience issues with our SMS communications, reply:

HELP

You may also contact us at:

Phone: (936) 622-0054

Website: https://kristelward.com


8. Standard Messaging Disclosures

  • Message and data rates may apply.

  • Message frequency may vary, with up to two messages per week.

  • You may opt out at any time by replying STOP.

  • You may receive assistance by replying HELP or by contacting us at (936) 622-0054.

  • Standard messaging rates from your wireless provider may apply.


Contact Information

If you have questions about this Privacy Policy or Terms & Conditions, please contact:

Kristel Ward Ministries / Grace to Grow TX
Phone: (936) 622-0054
Website: https://kristelward.com